UX Lead/ Manager - Digital Transformation

• 12 Month Fixed Term Contract
• Support a large Digital Transformation program for a large education provider
• Play a key role in setting up the UX strategy, governance and standards

Our client is currently on the lookout for an experienced UX Lead / Manager to set up the UX practice and oversee UX activities across enterprise systems and digital platforms, ensuring solutions are intuitive, accessible, and aligned with user needs. You will play a key role in shaping UX strategy, guiding design practices, and ensuring consistency across digital products and services.

The successful candidate will be someone who can drive user-centred design activities including research, journey mapping, and usability validation.

Responsibilities

• Conduct user research to understand tasks, needs, and pain points
• Develop user journey maps, personas, and task flows to inform system design
• Translate research insights into UX recommendations and design improvements
• Lead usability testing and design validation sessions with end users
• Define and guide UX strategy and governance across digital programs
• Review wireframes, prototypes, and design artefacts for usability and accessibility
• Collaborate with cross-functional teams including developers, product leads, and Business Analysts
• Support UX standards, documentation, and continuous improvement initiatives
• Mentor and guide junior UX designers or researchers where required

Requirements

• Proven experience leading UX initiatives within complex digital environments
• Experience managing teams of designers.
• Strong background in user-centred design, research, and usability testing
• Experience developing UX strategy and design governance frameworks
• Proficiency with UX tools such as Figma, Sketch, or Adobe XD
• Strong stakeholder engagement and workshop facilitation skills
• A strong portfolio demonstrating UX leadership and measurable improvements in user experience

Benefits

• Secure 12 month ongoing contract to start ASAP
• Competitive package on offer
• Get in early and shape the UX on a multi-year digital transformation

If you would like to know more please contact Sean Mantri on 0420 425 141 / ***email_hidden*** or hit Apply now!