Community Lead

Position Title: Community Lead

Location: On-site, Melbourne-based

Industry: Coworking space

A fast-growing flexible workspace network is looking for an energetic, people-first Community Lead to be the beating heart of one of their locations, driving member experience, sales, events, and community from the ground up.

This is not a front desk role, but sits at the intersection of hospitality, sales, and community building - and the right person will treat it that way. If you are energised by people, thrive in a fast-moving environment, and want a role where no two days look the same, this is worth a look.

What You'll Be Doing

• Build genuine relationships with members, proactively understanding their needs and identifying opportunities to add value
• Own sales activity for your location — managing membership enquiries, conducting tours, negotiating packages, and closing deals
• Manage pipeline and deal flow to ensure warm leads are followed up promptly
• Mentor junior team members on delivering high-quality, informative tours
• Plan and execute community events across business, wellness, entertainment, and community-building pillars
• Drive partnerships and collaborations with external businesses and organisations to bring unique experiences to members
• Create engaging social media content including captions, posts, and event photography
• Handle day-to-day operations including member move ins and outs, invoicing, supply ordering, and space presentation
• Liaise with design and maintenance teams to ensure the space is always at its best
• Conduct quality control checks and resolve issues quickly and independently

What You Bring

• 2+ years experience in customer service, sales, events, hospitality, or a related field
• Outstanding confidence and natural networking ability
• Strong verbal and written communication skills
• Exceptional organisational skills and the ability to multitask under pressure
• A genuine curiosity about startups, entrepreneurial communities, and the people building things
• Warmth, empathy, and the ability to make people feel at home from day one

What Will Make You Stand Out

• Prior experience in coworking, real estate, or a startup environment
• Comfort with basic finance tasks including invoicing and petty cash
• Social media content creation experience — you know what makes a post land
• An additional language is a bonus but not required

Why This Role

A genuinely fun, diverse, and dynamic working environment with real investment in your development. Benefits include an education allowance, birthday leave, an annual volunteer day, two Flexcation days, and discounts across a growing network of industry partners.

Apply now: Please submit your resume in PDF format to ***email_hidden***.

Please note that only shortlisted candidates will be contacted.