Therapy Services Operation Manager

For 75 years, Ability WA has been a leading NDIS provider in Western Australia, empowering people living with disability to realise their abilities.

About The Role

This is a high-impact leadership opportunity where you’ll shape the direction of a multidisciplinary Allied Health team of around 40 employees driving meaningful outcomes for customers and their families across WA.

This role reports to the Executive Manager, Therapy Services and works closely with senior leaders.

Full Time

Fixed Term 6 Month Contract commencing, 1st July 2026.

Murdoch, with flexible work options

Day To Day, You Will

• Lead a multidisciplinary Allied Health team delivering high-quality, strengths-based Therapy Services
• Foster a collaborative, high-performing team culture where people feel supported to do their best work
• Manage resources effectively to ensure services are delivered within budget and meet strategic and operational KPIs
• Contribute to service innovation across Therapy Services including Early Intervention and Assistive Technology
• Provide expert guidance on complex clinical and operational challenges
• Drive continuous improvement and champion best practice across Therapy Services

About You

You’re a people-focused leader with strong clinical and operation capability, and a genuine passion for high-quality Therapy Services. You bring:

• A relevant Allied Health qualification with current registration or membership
• Proven experience leading multidisciplinary teams in a complex service environment
• Strong understanding of strengths-based, person-centred Therapy Services
• Proven ability to manage budgets, resources and performance
• Excellent stakeholder engagement skills and the ability to influence at all levels
• Experience driving service improvement, innovation and change
• Experience in disability or the NDIS sector (desirable)
• Right to work in Australia and ability to obtain required clearances

At Ability WA, we care about finding the right fit. Even if you don’t meet 100% of the criteria, we encourage you to apply.

Why Ability WA?

Your Leadership Will Directly Contribute To Meaningful Outcomes For People With Disability. We’re Committed To Supporting Our People To Thrive – Both Professionally And Personally. You Can Expect

• Salary packaging up to $18,550 to boost your take-home pay
• 3 wellness days per year (pro-rata)
• Flexible working options, including work from home
• Strong operational support so you can focus on leading effectively
• Leave loading, paid parental leave, return from parental leave bonuses, and up to 12 weeks of purchased leave
• Employee Assistance Program

Ready to Apply?

Click apply to submit your resume and cover letter (maximum one page). Applications will be reviewed as received, so we encourage you to apply early.

Closing date: 11th June 2026

For a confidential discussion, contact: Melissa Boekhoorn, Executive General Manager Therapy Services on ***email_hidden*** or 0439 919 988

Ability WA is committed to empowering all people to realise their abilities and thrive in their communities. We embrace the unique strengths of every person within our organisation and welcome people of all backgrounds, abilities, sexual orientations, gender identities, ethnicities and cultures as we continue to grow our diverse workforce.

We reserve the right to extend or withdraw this advertisement prior to the closing date.

Ability WA focuses on sourcing high calibre candidates through direct recruitment campaigns. Please do not send unsolicited agency CVs or contact Ability WA staff regarding unsolicited CVs.