Consulting Operations Coordinator

Melbourne | Full-time, hybrid - 3 days onsite

Join a growing boutique consulting business backed by the Davidson Group

ASAP start

About the Role

Davidson Technology Consulting (DTC) is seeking a highly organised and proactive Consulting Operations Coordinator to support the operational backbone of our business.

This is a varied role that sits at the centre of our consulting operations, supporting onboarding, compliance, workforce administration, reporting, consultant communications, events, project coordination and continuous improvement initiatives.

Working closely with our Operations Lead and partnering with consulting, account and internal teams, you'll help ensure critical operational activities are delivered accurately, efficiently and on time.

What You'll be responsible for

Resource Management & Contractor Care

• Manage consultant and internal team support requests through shared mailboxes
• Prepare and process consultant employment contracts, extensions and contract variations
• Coordinate workforce compliance activities and data quality reviews
• Lead consultant experience initiatives including onboarding, communications, recognition programs and events
• Execute onboarding and offboarding administration activities
• Prepare workforce reporting inputs for Talent Acquisition and Delivery forums

Project Coordination

• Coordinate Statements of Work (SoWs), extensions and Change Requests (CRs)
• Maintain central repositories for project documentation including contracts, SoWs, CRs and workforce registers
• Ensure project information and commercial terms remain accurate and up to date
• Coordinate invoicing activities against contractual milestones
• Monitor timesheet submissions and approvals, following up outstanding actions

Operations & Administration

• Support day-to-day contractor operations administration
• Maintain Salesforce, Notion and operational tracking systems, ensuring data integrity
• Provide general administrative support including travel coordination and communications
• Produce reporting on compliance, risks and operational exceptions
• Support automation and process improvement initiatives through testing, documentation and rollout activities

What you'll bring

• Strong administration, coordination or operations support experience
• Excellent attention to detail and organisational skills
• Strong written and verbal communication skills
• Ability to manage competing priorities and deadlines
• Confidence engaging with internal and external stakeholders
• Experience using Microsoft Office, Outlook and Excel
• Experience maintaining trackers, reports, dashboards or operational records
• Ability to manage sensitive information with professionalism and discretion
• Hold full work rights for Australia

Current or prior experience in one or more would be Highly Regarded:

• Experience within professional services, consulting, recruitment, labour hire, workforce operations or sales support environments
• Experience using Salesforce, Notion or similar CRM and knowledge management platforms

Why Join DTC?

Work closely with senior leaders

Help shape better consultant and contractor experiences

Contribute to operational excellence and business growth

Be part of a collaborative and supportive team

Gain exposure across consulting delivery, workforce operations and business improvement initiatives

Davidson Technology Consulting is a boutique, expert-driven business and technology consultancy on a mission to help organisations drive lasting change.

We partner with clients to solve complex business and technology challenges through practical delivery, transformation leadership and modern ways of working. Our teams bring together strategy, design, delivery, architecture and emerging technology expertise to help organisations move confidently from ambition to execution.

How to Apply

Please apply with your current resume in Microsoft Word format only (.doc or .docx). If you have questions, please contact Amanda Aing via e-mail on ***email_hidden*** quoting reference JN -062026-43547 Consulting Operations Coordinator

We welcome applicants from diverse backgrounds and are committed to creating an inclusive workplace.

Want to know more about Davidson? Visit us at www.davidsonwp.com

Desired Skills and Experience

Operations Administration

Contractor Management

Onboarding

Workforce Compliance

Project Coordination

Stakeholder Management

Contract Administration

Process Improvement

Reporting & Analytics

Data Management

Salesforce

Microsoft Excel

Administrative Support

Customer Service

Event Coordination