ServiceNow Administrator

ServiceNow Administrator

• Immediate start |

8-week contract engagement

• Perth-based role working full-time (40 hours per week)

• Hands-on administration and optimisation of an established

ServiceNow environment

• Focus on CMDB, Service Catalog, workflow automation, and platform governance

About the Role

Green Light Worldwide is seeking an experienced

ServiceNow Administrator to support and optimise an existing ServiceNow environment within a large enterprise setting.

This role requires a true platform administrator with hands-on experience managing, configuring, and improving ServiceNow rather than simply using the platform. The successful candidate will work closely with business stakeholders to enhance service delivery processes, optimise workflows, and ensure the platform is operating efficiently and in line with best practices.

Responsibilities

• Administer, maintain, and support the ServiceNow platform

• Troubleshoot and improve workflow automation and business processes

• Manage and maintain the Configuration Management Database (CMDB)

• Configure and support

Service Catalog and Catalogue Items

• Review, update, and optimise existing workflows and platform configurations

• Support platform governance, standards, and best practices

• Configure forms, fields, business rules, and platform settings

• Work closely with stakeholders to improve service management and operational processes

• Investigate and resolve ServiceNow-related issues and enhancement requests

Requirements

• Commercial experience administering

ServiceNow environments

• Strong understanding of ServiceNow workflows and process automation

• Experience managing CMDB and Service Catalog modules

• Ability to configure forms, fields, business rules, and platform settings

• Experience troubleshooting ServiceNow issues and implementing improvements

• Excellent stakeholder engagement, communication, and problem-solving skills

Highly Regarded

• ServiceNow Certified System Administrator ( CSA) certification

• Experience with ITSM processes and frameworks

• Exposure to ServiceNow scripting, integrations, or platform development

At Green Light Worldwide, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Green Light Worldwide is an Australian onshore services company delivering technology capability across ANZ and Asia. We provide operational support, project delivery, and transformation programs across enterprise, government, utilities, mining, and emerging technology environments.

To apply, click

“Apply Now” or submit your CV to ***email_hidden*** for consideration.