Senior Integrity Investigator

About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission is the national regulator of Australian Government-funded aged care services.

We protect and enhance the safety, health, wellbeing, and quality of life of people receiving aged care. This includes managing complaints and feedback about the care older people receive.

We help build confidence and trust in aged care, by promoting best practice and a culture of safety and quality in the sector. We register providers and hold them to account if they don’t meet expected standards of care.

We work with providers, workers, older people, their families, and supporters to make sure they understand and uphold older people’s rights.

Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au

About the Team

An opportunity exists in the Integrity, Fraud and Security section for a Senior Integrity Investigator within the Aged Care Quality and Safety Commission’s Integrity Investigations Team. The Integrity, Security and Fraud Team consist of 3 teams – Integrity Investigations, Integrity and Fraud and Security. The team is responsible for leading and coordinating the Commission’s approach to:

• Integrity Compliance and Uplift: Responsible for ensuring current frameworks, policies and procedures are in place to ensure the integrity of the Commission’s activities, including conflict of interest declarations, gifts and benefits policy, outside employment declarations and related processes. Also includes development of and maintaining the Commission’s Integrity Framework.
• Fraud and Corruption Controls: Provides guidance on appropriate fraud and corruption prevention, detection, and investigations measures, including fraud and corruption risk assessments, controls and investigations. Includes development of and sustaining the Fraud and Corruption Control Framework, roadmap and plans.
• Investigations: Conducts investigations into fraud and corruption concerns from inception to prosecution including running Code of Conduct processes. Investigates misconduct when matters are referred to the team from the Internal Standards and Conduct Unit. Also investigates allegations under the Public Interest Disclosure Act and security incidents.
• Security: The Security Team leads the Commission’s security functions in compliance with the Protective Security Policy Framework (PSPF). A small Personnel Security (PERSEC) Team are responsible for pre-engagement and ongoing suitability checks, including security clearance administration.

About the Role

The purpose of this position is to provide the Commission with a qualified and experienced investigator to conduct investigations into allegations of fraud and corruption as well as public interest disclosures.

Position Duties

Reporting to the Assistant Director, your main responsibilities will be to:

• Plan and conduct investigations of varying risk, complexity and sensitivity into escalated complaints about staff, breaches of the APS Code of Conduct, complex security incidents, PIDs, integrity and fraud and corruption allegations, in accordance with best practice investigation processes, the Australian Government Investigations Standards (AGIS) and administrative law principles.
• Identify, gather and compile evidence, prepare investigation plans, analyse information and documents, conduct interviews and take statements.
• Keep accurate and complete records of activities, information and evidence in accordance with legislative requirements and the Commission's records, information security and privacy policies and requirements.
• Apply sound judgment and highly developed analytical skills to assess and review complex information, evidence and data trends.
• Produce a range of high-quality written material for a range of stakeholders including information requests, minutes, briefings, requests for legal advice, outcome and update letters, referral letters/notices and procurement documentation when outsourcing for specialist investigative services.
• Prepare high quality investigation reports and briefs of evidence to support administrative action, civil proceedings and criminal prosecutions.
• Contribute to the development and implementation of investigation policies, procedures and templates.
• Collaborate and support productive-working relationships across the Commission as well as with other agencies and authorities such as the Commonwealth Department of Public Prosecutions, Commonwealth Ombudsman, National Anti-Corruption Commission, federal and state law enforcement and other Commonwealth entities.
• Actively drive, model and influence the Commission’s culture by reinforcing an ethical culture which promotes integrity.

Position Eligibility Requirements (Selection Criteria)

To be successful in this role you will need to demonstrate the following:

• Experience in undertaking fraud and/or corruption investigations, or related criminal investigations is essential.
• Strong analytical skills to deliver objective, impartial and ethical investigation outcomes in accordance with the rules of evidence, procedural fairness and Australian Government Investigation Standards (AGIS).
• Demonstrated ability in evidence collection, exhibit handling, statement taking, conducting recorded interviews and writing briefs of evidence in accordance with Commonwealth Department Public Prosecution guidelines.
• Ability to work autonomously and collaboratively in a team and with key stakeholders to plan and deliver outcomes with sound judgement and attention to detail.
• Excellent interpersonal skills including demonstrated ability to build and sustain productive relationships with internal and external stakeholders, whilst maintaining confidentiality and privacy.
• Demonstrates highest standards of integrity and fairness.
• Ability to identify opportunities for continuous improvement to achieve quality outcomes.

Required qualifications and experience

• Certificate IV in Government Investigations (or equivalent qualification) is required.
• Experience in conducting investigations in fraud or corruption or criminal environment is required.
• Experience in conducting APS Code of Conduct investigations in addition to the above is advantageous.
• A minimum of a baseline security clearance is required or the ability to obtain a clearance.
• Only candidates who hold Australian citizenship can apply.

Position Notes

• Salary offered will be between $99,784 - $112,571 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
• Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
• Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
• Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.

In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600-words, including what strengths you would bring to the role, and a copy of your CV.

• Please complete the application and submit by 1 July 2026 at 11:30pm.
• Follow our guidelines for candidate use of Artificial Intelligence (AI) throughout the recruitment process.

Please contact our recruitment team on (02) 9633 3262 or ***email_hidden*** for assistance with accessing our website or with lodging your application.

Specific questions about the roles can be directed to Margherita Panella by emailing [email protected] with Position title in the subject line.