Warehouse Team Leader (Overnight)

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

• 6 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more

• 24/7 access to our Employee Assistance Program for health and wellbeing support

• 15% Co-worker discount

• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant

• Co-worker uniform provided

• Free Co-worker parking

• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)

• Bonus programme (where eligible)

• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

• This role is Permanent Full-time, 76hrs/ fortnight

• The internal job title for this role is Fulfilment Operations Team Leader

• This role requires availability to work Monday to Sunday between the hours of 10pm and 11am (Overnight)

• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

• As part of the recruitment process this role requires a pre-employment check for final candidates.

• Previous forklift driving experience and a valid forklift license will be highly regarded

ABOUT THIS WORK AREA

As Fulfilment Operations Team Leader, your responsibilities include:

• Supporting operations at the External Warehouse (Canning Vale) and the main store (Innaloo) by managing daily operations, including container receivals, unloads, internal site replenishment, and external replenishment for the store.

• Managing daily activities, rostering, breaks, and achieving KPIs for the Fulfilment Operations team.

• Ensuring efficient warehouse systems for stock allocation, inventory control, and conducting investigations related to inventory discrepancies.

• Leading recruitment, retention, and development of team talents to ensure a high-performing, diverse team.

• Maintaining a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct and local regulations.

• Continuously improving daily operations to enhance customer shopping experience through product quality, merchandising, and stock accuracy.

• Promoting quality awareness, implementing local business plans/projects, and analysing workload to achieve operational excellence.

As Fulfilment Operations Team Leader, you:

• Have experience leading teams in operational functions, with a proven record of delivering business results and people development.

• Are passionate about customer-centric Fulfilment Operations.

• Possess sound computer literacy, particularly with Microsoft Office.

• Have exceptional communication skills for building relationships and managing stakeholders.

• Think ahead, remain calm under pressure, and excel in agile decision-making and problem-solving.

• Are comfortable with strategic, tactical, and operational tasks in a fast-paced, dynamic environment.

• Maintain self-awareness and a safety mindset, ensuring a safe working environment while delivering results.

We need people like you

At IKEA, work is so much more than a job. Come join us!