Program Manager

At CareSuper, we believe we're Super Together. As a profit-to-member super fund with over 600,000 members and $60 billion in assets, we're passionate about helping our members retire with confidence. We're growing fast and looking for our next superhero to join us on this exciting journey.

Program Manager

Join a key leadership role responsible for delivering complex enterprise programs that support the organisation's strategic priorities. Working across business and technology teams, you will provide end-to-end program leadership, ensuring initiatives are delivered successfully while driving strong governance, stakeholder engagement and business outcomes.

About the role

• Lead the delivery of strategic enterprise programs from mobilisation through to closure, ensuring outcomes are achieved within agreed scope, budget, schedule and quality expectations.
• Provide leadership, direction and support to Project Managers and cross-functional delivery teams, creating clarity around priorities, responsibilities and delivery expectations.
• Establish and maintain integrated program plans, delivery roadmaps, critical paths, milestones and dependency management frameworks.
• Monitor and control program scope, budget, forecasts, timelines and benefits, providing recommendations on trade-offs, variations and reprioritisation where required.
• Drive proactive risk, issue, dependency and decision management, ensuring emerging risks are identified early and appropriately managed.
• Apply and continuously improve enterprise delivery frameworks, governance processes, reporting standards and quality controls.
• Prepare and present concise, decision-focused reporting for Sponsors, Steering Committees, Executives and Board forums.
• Build strong relationships with sponsors, business leaders, technology teams, vendors and delivery partners to support successful program outcomes.
• Work closely with Change, Business Analysis, Technology and Operations teams to ensure business readiness, adoption and transition activities are embedded into program delivery.
• Facilitate governance forums, planning workshops, dependency reviews and risk discussions to maintain momentum and alignment across the program.

What we're looking for

• Extensive experience delivering complex programs, portfolios or large-scale transformational initiatives, ideally within financial services, superannuation or another regulated environment.
• Demonstrated success leading programs with multiple workstreams, significant dependencies, complex stakeholder groups and substantial budgets.
• Strong expertise across program and project management disciplines, including planning, estimation, financial management, benefits realisation, dependency management, risk management and governance reporting.
• Proven leadership capability with experience coaching and supporting Project Managers and cross-functional delivery teams.
• Excellent stakeholder engagement and influencing skills, with the ability to work effectively across executive, operational and technical audiences.
• Strong commercial and financial acumen, including budget management, forecasting and delivery trade-off analysis.
• Exceptional communication and presentation skills, with the ability to provide clear, concise and decision-focused updates to senior leaders and governance forums.
• Experience operating in complex environments, managing ambiguity, competing priorities and challenging delivery timelines.
• Practical understanding of change management, business readiness and adoption activities required to achieve sustainable business outcomes.
• Strong problem-solving skills and the ability to identify issues early and drive pragmatic solutions.
• Formal project management, program management or Agile delivery qualifications are highly regarded.

Highly regarded

• Experience within the superannuation industry.
• Understanding of superannuation administration and financial services regulation.
• Experience delivering member and customer-focused transformation programs.

Why CareSuper?

We're not just another super fund. We're a values-driven organisation that puts people first—our members and our team. Here's what you can look forward to:

• Hybrid and flexible work environment
• 3% Superannuation Guarantee (SG) above SG minimum
• Additional matching of your salary sacrifice to Superannuation of up to 3% depending on your role
• 5 weeks of annual leave
• 18 weeks of parental leave for all eligible employees
• Holistic health and wellbeing support - free annual flu shots, skin checks, Employee Assistance Program
• Professional Development
• Rewards and Recognition Program, as well as employee discounts and cashback offers on a broad range of products and services

Ready to apply?

We'd love to hear from you! Just send through your resume and a cover letter. Be quick—we may close applications early if we find the right person.

What happens next?

Need support during the application or interview process? We're here to help. Just reach out to your talent partner and let us know how we can make the process work for you.

We're committed to protecting your privacy—your personal information will be handled with care and in line with our Privacy Policy.

At CareSuper, we know that diverse perspectives make us stronger. We're proud to foster an inclusive environment where everyone feels welcome, respected, and valued—no matter your background or identity.