Key Account Manager

Welcome to Delta Electronics

Established in 1971, we are an energy-saving solutions provider with core competencies in power electronics and automation. Headquartered in Taiwan, we invest 6% to 7% of our annual sales revenues into R&D and have worldwide R&D facilities in China, Europe, Japan, Singapore, Thailand and the US. As a frequent recipient of international awards and recognition for innovation, design and corporate social responsibility, we are proud to have been selected for 11 consecutive years for the prestigious Dow Jones Sustainability World Index (DJSI World).

Across Australia and New Zealand, we are continuing our rapid expansion across Industrial Automation, Power Quality, Mission Critical Infrastructure, Renewable Energy Solutions, Electric Vehicle Charging and Energy Storage.

Now is a terrific time to join our team as we continue our exciting growth journey across the APAC region.

Job Summary

We are seeking an experienced Key Account Manager to join our Western Australian team based in Perth.

Reporting to the Sales Director, this role is responsible for managing and growing a portfolio of key customer accounts across the mining, energy, utilities, infrastructure and industrial sectors. The successful candidate will develop strong customer relationships, identify business growth opportunities, drive commercial outcomes and ensure exceptional customer experiences across all touchpoints.

Working closely with customers and internal stakeholders, the Key Account Manager will align Delta's products, solutions and services with customer objectives while supporting sustainable revenue growth and long-term strategic partnerships.

Main Responsibilities and Tasks

Key Account Management

• Manage and grow a portfolio of key customer accounts across Western Australia.
• Develop and execute account plans that align with customer business objectives and growth strategies.
• Build a deep understanding of customer operations, priorities, projects and investment plans.
• Identify opportunities to increase revenue, expand account penetration and improve customer value.
• Maintain accurate account plans, opportunity pipelines and customer engagement records.
• Deliver regular account reviews, forecasting and performance reporting.

Business Development and Growth

• Identify and pursue new business opportunities within existing customer accounts.
• Drive growth through cross selling and upselling Delta's solutions and services.
• Develop strategic relationships that position Delta as a trusted long term partner.
• Monitor customer projects and market developments to identify future opportunities.
• Support sales planning activities and contribute to achieving business growth targets.

Customer Relationship Management

• Build strong relationships with operational, engineering, maintenance, procurement and project stakeholders.
• Develop trusted advisor relationships by understanding customer challenges and business drivers.
• Lead customer meetings, site visits, business reviews and planning discussions.

Commercial Management

• Prepare customer proposals, quotations and commercial submissions.
• Support pricing reviews, contract negotiations and commercial discussions.
• Manage contract renewals, extensions and account profitability objectives.
• Ensure compliance with internal governance processes and commercial standards.
• Maintain an understanding of customer contracts and commercial obligations.

Market Intelligence and Reporting

• Monitor industry trends, market activity and competitor developments.
• Provide customer and market insights to support business planning and strategy.
• Maintain accurate CRM data, pipeline reporting and sales forecasts.
• Track account performance and growth opportunities against business objectives.

Qualifications

Education

• Tertiary qualification in Electrical or Mechanical Engineering or a related discipline preferred.
• Sales, account management or commercial management training will be highly regarded.

Experience

• 5+ years' experience in account management, business development, technical sales or customer relationship management.
• Experience within mining, industrial, engineering, energy, utilities, infrastructure or related sectors.
• Proven ability to manage customer relationships and deliver revenue growth.
• Experience engaging with engineering, operational, procurement and project stakeholders.

Want to apply?

If you are confident you possess the skills and experience outlined above, then hit the "Apply Now" button today!

Have any further questions? You can reach out directly to our HR team at Sign in to view email

Delta Electronics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.