Business Analyst - Change Program- WA Gov Contract

PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.

2 x Business Analysts - Change Program

• WA Gov, East Perth
• 1 year contract

There is now a requirement for up to two (2) Business Analysts (BA) to join the Program to assist with more

advanced project implementation and analytical/problem solving to enable provision of better end-to-end

solution integration and process development/mapping, in accordance with industry best practice business

analysis methodologies.

The Program requires two (2) BAs to fundamentally:

• Perform release and business change management activities.
• Design of process to deploy the solution to over 800 schools.
• Develop and document Business Processes;
• Support End-to-End Regression Testing and User Acceptance Testing;
• Analyse and translate stakeholder needs from business requirements into implementable software configurations;
• Develop appropriate design, configuration and testing activities and documentation (specifications and workflow processes) in accordance with application environments;
• Support project management for business process changes;
• Provide advice on current business process analyses, including suggested improvements;
• Assist the Test Manager with the design, development and execution of test strategies, test plans and test cases;
• Contributes to deployment planning and supports deployment;
• Provides problem resolution and support;
• Interact and coordinate with SMEs, vendors and implementers, including working in close collaboration with SMEs to define and specify enhancement requests;
• Leads/supports the development of documentation; and
• Seeks and obtains feedback from Program stakeholders to ensure solutions and services meets their expectations.

REQUIRED SKILLS, KNOWLEDGE, OR EXPERIENCE

• Minimum five (5) years Business Analysis experience.
• Demonstrated experience working within large ICT Change Programs.
• Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders.
• Experience developing business processes.

ADDITIONAL REQUIREMENTS

Key Performance Indicators:

• Demonstrated well developed ability to provide high-level customer-focused support.
• Client business satisfaction in respect of quality and timeliness of deliverables.
• Demonstrated practical written, oral and interpersonal communication skills, with the ability to consult, negotiate effectively and maintain collaborative partnerships.
• Experience in Microsoft Office products (Teams, SharePoint, Excel, Project and Outlook).
• Deliverables are achieved against the established Program Plan.
• Other performance indicators to satisfy service requirements, with any revised KPIs implemented in consultation with the Planning and Integration Manager and Program Delivery Manager.

If you meet these requirements, please apply now or for a confidential discussion please call Athena Yung on 0491451213 or reach out Sign in to view email

Who we are

At PERSOL, we connect people to meaningful work and growth.

With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.

We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.

We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.

Ready to make your next move? Apply now to join our team.

To learn more about life at PERSOL, visit persolaustralia.com

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