Head of Investment Services

Your SUPER career starts here

As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.

Sound good? Learn more about us and what we do at aware.com.au

Your New Role

Reporting directly to the Chief Operating Officer, you will lead a specialist function responsible for enabling investment strategy to flow efficiently, accurately and compliantly across the entire investment lifecycle. You'll oversee critical operational capabilities including:

• Investment Operations & Strategic Partnership Management;
• Investment Control;
• Investment Data Management & Reporting; and
• Investment Analytics.

You'll also lead key strategic relationships across custodians, technology providers, regulators and industry partners to ensure a scalable and future-ready investment operating model.

Some responsibilities include:

• Drive operational excellence, control effectiveness and service delivery across the investment lifecycle;
• Champion investment data governance and analytics capabilities;
• Strengthen risk management frameworks and first-line accountability;
• Oversee strategic third-party service provider relationships and enterprise investment platforms;
• Identify emerging industry, regulatory and technology trends and translate them into business outcomes; and
• Influence senior executives and key stakeholders across Investments, Technology, Finance, Risk and Operations.

How do you exceed our expectations?

• The idea of being part of our growth is exciting and you want to play a pivotal role in making super simple;
• Significant leadership experience across investment operations, investment servicing or investment platform environments;
• Tertiary qualifications in Accounting, Business, Finance or a related discipline;
• CPA or CA qualifications highly regarded;
• Strong understanding of investment lifecycle processes, governance and operating models;
• Deep experience managing strategic external service providers and enterprise platforms;
• Strong knowledge of regulatory frameworks within financial services, including APRA-regulated environments;
• You are balanced in accepting risk in any decision you face. You are curious to understand risk context and choose to speak up as we simplify, learn and grow.

Employee Experience

We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life.

Why you'll love working at Aware Super:

• Have a super impact: You'll think big and care deeply to help more Australians live their best lives in retirement.
• Be part of something super unique: You'll work to reshape super and retirement. We'll invest in your growth and give you the opportunity to work on career-defining projects.
• Work with super humans: You'll work hard and innovate, but also have some fun along the way.
• Feel super cared for: We'll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.

The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.